Employment at 5x5 Contact Services

5x5 Contact Services is always looking for reliable, articulate, and motivated individuals to join our growing team. We believe great customer experiences start with great agents — and that starts with how we recruit, train, and support our people.

Our agents work remotely from the Philippines but are part of a tightly managed system based in the U.S. All team members go through a rigorous selection process and are onboarded directly into our internal call center environment before ever being assigned to a client-facing role.

We don't believe in handing someone a script and calling it training. Every agent is coached, monitored, and mentored under real conditions — working within our proprietary systems, call flows, and live call queues. This allows us to develop talent from the inside out, ensuring that only those who demonstrate professionalism, clarity, and responsiveness become part of our client teams.

We value long-term relationships, not short-term turnover. That’s why we treat our agents with respect, pay them consistently, and build strong connections between our U.S. management and remote team. It’s a culture built on transparency, support, and shared success.

If you’re based in the Philippines and have prior experience in outbound or inbound calling, we’d love to hear from you. We're especially interested in candidates who speak with confidence, handle pressure gracefully, and take pride in the quality of their work.

Join a team that values your voice — and helps you grow into it.