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5x5 Contact Services Logo

Clear. Consistent. Customer-Centered.

Flat-Rate Inbound & Outbound for Timeshares and Vacation Clubs

“Live voice is a service—not a gamble. We deliver your message, clearly and consistently. The campaign? That’s your strategy—we’re your voice.”

Human Voice with AI Oversight

Many in the industry are exploring AI-based booking bots. But for timeshare and vacation club tours, it’s just not there yet. These are emotional, human decisions—and tone matters.

We blend smart tech with proven people skills: AI helps us manage quality, but real agents still make the calls. That’s how you maintain clarity, consistency, and connection.

What We Offer

  • Professional inbound and outbound calling by trained Filipino agents
  • U.S.-based management and oversight
  • All calls recorded and transcribed
  • Easy access via your secure online dashboard
  • Flat weekly pricing — includes all calling time and no long-distance charges
  • Seamless integration with your existing CRM or we can provide our own
  • No commissions, no fluctuations, no risk

Why It Works

Most timeshare and vacation club providers face a trade-off:

  • In-house call centers: High salaries, HR burden, equipment costs, management overhead
  • Offshore call centers: Disconnected training, weak oversight, brand risk, lack of visibility

We offer a hybrid model—low overhead and high control—combining U.S. leadership with skilled, script-trained agents in the Philippines.

Built for Timeshares & Vacation Clubs

Whether you're running a mini-vac or a day drive campaign, we’re already fluent. Our agents are trained to deliver on your goals with the tone, pace, and polish your program demands—without hand-holding, without guesswork.

Transparency & Quality Control

  • Every call is recorded and transcribed
  • Recordings and transcripts available anytime via your online dashboard
  • Perfect for QA, training, script compliance, and accountability

Flat Rate = Predictable Results

We’re not chasing commissions or working on shaky promises. We’re delivering your message—on your terms.

“You know your offer. We make sure it’s heard—clearly, confidently, and without cutting corners.”

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